Dear customer:
The following brief survey will allow us to know yours needs And thus offer you with optimum service as always:

1. Chose the route of your interest. Every route includes the pertinent midpoints of each journey, as well as points of origin and destination:
Valencia - Caracas
Caracas - Valencia
Maracaibo - Caracas
Caracas - Maracaibo
Valera - Caracas
Caracas - Valera
Barcelona - Caracas
Caracas - Barcelona
San Félix- Caracas
Caracas - San Félix  

2. Design your own route using the routes above:

3. With regard to the process of transport and distribution, Do you have a patterns of delivery
By Zone
By Addressee
Others

4. Is there a specific route established for a particular addressee?
YES NO

5. Is there any program or procedure of loading?
YES NO

6. ¿How many working days are there for the dispatch process of a delivery order?
In Caracas
In other parts of the country

7. Is there a delivery service for Saturdays and/or Sundays?
YES NO

8. Are there any peculiarities to perform an optimun delivery?
YES NO

9. Is the merchandise insured?
YES NO

10. In case of justified impossibility of delivery of the goods, what do you want us to do?

Communicate with you immediately
Contact the addressee immediately
Start a Contingency Plan in order to accomplish the objective of a safe and opportune delivery.

11. We would like to know what are yours additional needs and expectations with regard to a transportation company such as ours